We accept a variety of payment methods to ensure a seamless checkout experience. These include major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Klarna.

Discount codes can be applied at checkout. Simply enter the code in the designated field and the discount will be applied to your order total. Please note that only one discount code can be used per order.

We are pleased to offer free shipping on all orders, with no minimum purchase required. The estimated delivery time is approximately 9 business days, depending on your location. Please note that delivery times are estimates and may vary due to customs procedures or other external factors.

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking link. You can use this link to monitor the status of your delivery and see an estimated delivery date.

We process orders quickly to ensure you receive your items as soon as possible. Therefore, we cannot guarantee that we will be able to change or cancel your order once it has been placed. If you need to make a change, please contact us immediately at info@ayunaclothing.com and we will do our best to accommodate your request.

We offer a 60-day return policy, which means you have 60 days from the date you receive your item to request a return. To be eligible for a return, the item must be in its original condition, unworn or unused, with all original tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at info@ayunaclothing.com. We will provide you with the return address and instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer.

Yes, we offer easy exchanges within 60 days of purchase. If you would like to exchange an item for a different size, color, or style, please contact us at info@ayunaclothing.com and we will be happy to assist you.

We take great care in packaging and shipping our products, but if you receive a damaged or incorrect item, please contact us immediately at info@ayunaclothing.com. We will work with you to resolve the issue as quickly as possible.

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be automatically issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Our jewelry is crafted from high-quality materials such as 18k gold plating, sterling silver, and stainless steel. We use these materials to ensure durability, a luxurious finish, and to make our jewelry accessible to everyone. All our pieces are hypoallergenic and free from nickel and lead, making them safe for even the most sensitive skin.

Yes, all AYUNA pieces come with a lifetime warranty against fading and tarnishing. We stand by the quality of our products, and if your jewelry does not hold up to our standards, we will replace it for you.

Yes, our pieces are water-resistant and sweat-friendly. However, to ensure the longevity of your jewelry and maintain its shine, we recommend removing it before swimming or engaging in heavy exercise.

To keep your AYUNA jewelry looking its best, we recommend storing it in a cool, dry place when not in use. Avoid contact with harsh chemicals, such as perfumes, lotions, and cleaning products. You can clean your jewelry with a soft, dry cloth to maintain its shine.

We provide detailed sizing information on each product page to help you find the perfect fit. If you have any questions about sizing, please do not hesitate to contact our customer support team for assistance.